Frequently asked questions
ABOUT
What is Tech Wave Edu?
Tech Wave Edu is your one-stop shop for all things tech education. We offer a wide range of high-quality learning materials that are suited for bother beginners and advanced learners.
What is the minimum age required to subscribe to Tech Wave Edu?
You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.
You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.
Which devices are compatible with the service?
The service is compatible with all mobile phones and tablets. Al you need is a minimum 3G internet connection.
The service is compatible with all mobile phones and tablets. Al you need is a minimum 3G internet connection.
Does Tech Wave Edu use or share my account information?
No. We respect your privacy. Your account information is secure and not shared with any third
No. We respect your privacy. Your account information is secure and not shared with any third
parties. For more information about how your information is handled, please read our Privacy Policy.
SUBSCRIPTION
How much does the service cost?
1-day free trial, then €49/month with auto-renewal.
Note: All transactions will be processed in your local currency.
1-day free trial, then €49/month with auto-renewal.
Note: All transactions will be processed in your local currency.
How am I charged for the service?
Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.
Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.
How do I know if my subscription has expired?
Your subscription will auto-renew and not expire unless you cancel it.
Your subscription will auto-renew and not expire unless you cancel it.
How do I cancel my subscription?
Contact customer care or Click Here to cancel your subscription
Contact customer care or Click Here to cancel your subscription
CUSTOMER CARE
How do I contact Customer Care?
• Send an e-mail to support@techwaveedu.com, or
• Send an e-mail to support@techwaveedu.com, or
• Call on +31 20 323 3138 (EU & UK) or +1 833 503 1203 (USA)
